Returns & Exchanges FAQ

If I purchase online, can I return in-store?

Unfortunately, we are unable to process returns for refunds or store credit in stores at this time. However, our store staff will gladly make an exchange for equal value.

If I lose my gift receipt, can I make a Return/Exchange?

You can make a return/exchange so long as you have the purchase record information

When will I receive my exchanged item?

If you request an exchange, we will proceed with sending you the exchanged product(s) as soon as we have correctly received the returned goods.

How many days does it take for a refund to reflect on your account or statement?

Depending on the credit card or bank, it typically takes about 3-5 business days